Audio

Problem: I can't hear the sound on my computer

Solution 1: Check the volume level. Click the audio button in the bottom-right corner of the screen to make sure the sound is turned on and the volume is up.

Solution 2: Check the audio player controls. Many audio and video players will have their own separate audio controls. Make sure the sound is turned on and the volume is up in the player.

Solution 3: Check the cables. Make sure external speakers are plugged in, turned on, and connected to the correct audio port or a USB port. If your computer has color-coded ports, the audio output port will usually be green.
Solution 4: Connect headphones to the computer to determine if you can hear sound from the headphones.