Submitting a Ticket

Step 1.

Find the "Help Desk Portal" on Digital Den (or click here) 

The link can also be found on the LV Staff page

Step 2.

Click on the "Report an issue" Link

Step 3.

Fill out all * required items (If you have additional information such as asset tag info, please 

fill that out as well so that we may better serve you)

Step 4.

Double check your input and press the "Submit" button.

If you or a student are experiencing technical issues please contact the helpdesk at 830-779-6657 or help@lvisd.org